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We bought a building 5 years ago from SteelMaster Buildings and have been super pleased with both the quality of the product as well as the service. I decided to buy from SteelMaster after I contacted a couple of other steel building and was turned off by their sales...
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4.6
#1258742
When I ordered this building 9 years ago it was missing parts and they wouldn't do anything for me because I waited too long unfortunately it's really hard to inventory a building when you're by yourself and there's snow on the ground and I had to unload it myself now...
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SteelMasterCustomerCare
SteelMasterCustomerCare
Steelmaster Buildings Verified Representative

Hi. We're glad that we were able to speak with you to resolve your issue. We look forward to working with you more in the future to resolve this situation.

2.3
#1257481
I live in Florida, and my garage has been damaged a few times but the last few rounds of tornadoes. I got tired of repairing and rebuilding so I decided to get myself one of these steel buildings I'd been hearing about. I called some other company and they were so...
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SteelMasterCustomerCare
SteelMasterCustomerCare
Steelmaster Buildings Verified Representative

Hi there! Thank you so much for the kind words. You can actually use these buildings as houses as well. Feel free to contact us when you're ready to make that second purchase.

5.0
#1246870
I had one of the best experiences with this company. I called another company before I talked to the folks there at SteelMaster and I was just blown away by the differences. All I wanted was a price on my shop and SteelMaster not only gave me that price, they also...
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5.0
I liked
  • Customer service
  • Price and the quality is good
I didn't like
  • I wish i could have ordered more than one
#1238954
I am very happy with my 25x30 a-frame building. I recently bought the end wall with garage door. The sales person Courtney Pritchard was nice on the phone and sold me a door kit to use a store bought framed in door. This kit is a rip off. It is very unstable to hold...
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Anonymous
secretMongrel

This whole post started because I wanted a roof vent. The price was OUTRAGEOUS so I just got the adapter for the roof vent. Still VERY expensive. I'm not very impressed with t...

3.1
#1235870
I've not bought from them yet, but the heavy sales pressure wasn't welcome. Checking into them a little more, their web-page lists the ONLY address as follows: Corporate Headquarters : SteelMaster Buildings 1023 Laskin Road, Suite 109 Virginia Beach, VA 23451 If you...
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Anonymous
secretMogrel

They Do have an office on Laskin rd in Virginia Beach. I purchased my building there. Can't always trust the sat view. The building is of the BEST quality. it has survived qui...

#1222855
The sales man keep calling me and calling me. trick me in to giving him the deposit for him to lock the price. "I was not aware of the cost of the slab foundation in Connecticut $10,000-$15,000"for a 25x34 slab. I was not told that the deposit is not refundable. The...
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I was looking up information about SteelMaster and I have to say, I actually like my building. I don't know what some of these idiots are on, but I had nothing but the best experience. Matter of face, I'm going to buy another building in honor of my grandfather. He...
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Anonymous
secretMongrel

I love the building. The service I finally got was great. I would only get another Steel master the next time BUT I have been educated the hard way........ READ THE FINE PRINT...

5.0
I didn't like
  • I wish i could have ordered more than one
#1189265
In January 2018, I purchased a Model S 30x60. Got it for a good price and yes they use pressure sales people that shade the truth, so what's new? My complaint has to do with safe construction fundamentals and competent business practices. NOTICE, LISTEN, LEARN from my...
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1.7
I liked
  • Price and the quality is good
I didn't like
  • Ordering
  • Customer service and the ability to get a straight answer
#1179325

Contact Steelmaster Buildings

Mailing Address:
STEELMASTER BUILDINGS LLC
1023 Laskin Road, Suite 109
Virginia Beach, Virginia 23451
United States
Phone:
(800) 341-7007
More
Watch out for this company, they will tell you any thing they think you want to here and omit important facts before the sale but look out after that when they get tough. Like you have to unload the truck, they will not accept your credit card for full payment with out...
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SteelMasterCustomerCare
SteelMasterCustomerCare
Steelmaster Buildings Verified Representative

The statements in this comment are not in line with the way that we do business. We have been in business nearly four decades, and we've always informed customers about every ...

SteelMasterCustomerCare
SteelMasterCustomerCare
Steelmaster Buildings Verified Representative

Our company is built on the highest integrity, and it is not our practice to tell anyone anything that is not true. We not only tell our customers all of the details that they...

1.2
I didn't like
  • Skick sales people and cancelation policy credit card policy
#1164596