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I purchased a Steelmaster building over a year ago. It has not yet been assembled, so I likely will have additional critiques about the product. First of all I will say that the representative I've been working with has been very good at answering questions about the...
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Anonymous
Cypress bayou

Hmmm... Now I’m understanding why I see so many ‘SteelMaster’ kits, still on pallets, unbuilt and for SALE!

I found my experience with sales equally as frustrating. The cost of the building was reasonable. The cost of erecting my building which includes; $4500 For mounting plate system and additional $700 for Hilti mounting bolts, $8,500 for concrete, and I was fool enough...
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1.9
I didn't like
  • Dishonest sales product quality was over sold
  • Dishonest sales
#1348954
I got excited by the price of the buildings and the salesman helped me pick out something large enough for a 2 car detached garage. I told him I hadn't done anything like this before, so I knew there were things I didn't know about, to which he talked about the ease of...
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Anonymous
Cypress bayou 17

Whenever you come across “minimal details” especially on a steel building erection blueprint...that should be a massive red flag! The reason they do not include specific detai...

Anonymous
Ed Davis

I found my experience with sales equally as frustrating. The cost of the building was reasonable. The cost of erecting my building which includes; $4500 For mounting plate sys...

2.6
I liked
  • Price of the kit
I didn't like
  • How unprepared i was for all the other costs involved
#1335308
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SteelMaster Buildings - What a piece of ***

SteelMaster Buildings - What a piece of ***
I kept having issues as it would go up it was twisting and not lining up. Kept calling to see what the problem was. The only answer I would get is loosen the bolts brace the building and tighten back up. It would keep doing the same thing. went through a number of contractors trying to get this thing up finally forced things together and this thing is wavy as ***
#1328162
They quote you a low price around $5000. Then you find out the include almost nothing $30,000 later your screwed. They take your deposit and lie to you. They say they built the structure fore you, but originally it was an already built clearance item. Their contract is...
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Anonymous
Jobi

Same experience here brother. Worst money i ever spent. These people can shove their quonset huts so far up that they will be shittin nuts and bolts for 10 years.

1.0
I didn't like
  • Everthing
#1313646
Very missleading company. They convince you that they are selling everything you will need. No it is either do twice as much concrete for the keyway or buy the ibc connector which is 2000 dollars. They tell you that you and a couple buddies can do it all in a couple...
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DeeplyPerch
DeeplyPerch

Your in the right Mr. Jones, they are a ripoff.

SteelMasterCustomerCare
SteelMasterCustomerCare
SteelMaster Buildings Verified Representative

Mr. Jones -You purchased an A20w-13h X 24w building on sale with standard keyway foundation on May 2, 2018.Our After-Market Specialist then reached out to you let you know he ...

#1295371
We bought a building 5 years ago from SteelMaster Buildings and have been super pleased with both the quality of the product as well as the service. I decided to buy from SteelMaster after I contacted a couple of other steel building and was turned off by their sales...
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When I ordered this building 9 years ago it was missing parts and they wouldn't do anything for me because I waited too long unfortunately it's really hard to inventory a building when you're by yourself and there's snow on the ground and I had to unload it myself now...
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SteelMasterCustomerCare
SteelMasterCustomerCare
SteelMaster Buildings Verified Representative

Hi. We're glad that we were able to speak with you to resolve your issue. We look forward to working with you more in the future to resolve this situation.

I live in Florida, and my garage has been damaged a few times but the last few rounds of tornadoes. I got tired of repairing and rebuilding so I decided to get myself one of these steel buildings I'd been hearing about. I called some other company and they were so...
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SteelMasterCustomerCare
SteelMasterCustomerCare
SteelMaster Buildings Verified Representative

Hi there! Thank you so much for the kind words. You can actually use these buildings as houses as well. Feel free to contact us when you're ready to make that second purchase.

I had one of the best experiences with this company. I called another company before I talked to the folks there at SteelMaster and I was just blown away by the differences. All I wanted was a price on my shop and SteelMaster not only gave me that price, they also...
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5.0
I liked
  • Customer service
  • Price and the quality is good
I didn't like
  • I wish i could have ordered more than one
#1238954